1. Origin of Shipment: Our gowns are shipped from Sanchvi, Bangalore.

  2. Important Notes:

    a. Rental Gowns: Please note that the gowns available on our platform are rental gowns.

    b. Quality Assurance: Before sending out any gown, we ensure it is dry cleaned and steam ironed to maintain its quality.

    c. Odor: In rare instances, due to moisture during transit, you may detect a slight odor. If you experience this, we recommend drying the gown in direct sunlight for some time.

    d. Wrinkles: During the packing and shipping process, gowns may become slightly wrinkled. We advise customers to re-iron the gown before wearing it for a perfect look.

  3. Fitting Issues: If you encounter any fitting issues with your gown, please contact us at 7676733044 for assistance.

  4. Minor Imperfections: Please be aware that there might be minor imperfections, such as small holes on the lower portion of the dress. These imperfections are not visible during a photoshoot and should not affect your overall experience.

  5. Condition Video: Prior to dispatch, a video showcasing the condition of the gown will be shared with you. This ensures transparency and allows you to review the gown's condition before it is shipped to you.
  6. The payment will be done vie bank transfer .
  • If any cancellation , please connect with us on 7676733044.
  • If cancelled within 24 hours , 10% off the rental amount will be deducted.
  • If cancelled before dispatch, 50% off the rental amount will be deducted .
  • Refunds will be processed within 5 to 7 days.

 7. Shipping charges is only for 1 way Courier, to send the parcel to you we charge 300/-

  • The parcel has to be sent back immediately the next day of the shoot within 1 PM  and the details has to be sent on 7676733044 .
  • The parcel has to be sent back by the speed post 

8. No Change of dates are permitted. Please make a fresh booking if any changes .